Project Management Journeyman

Position Summary

The Project Management Journeyman will provide hands-on project-management and Agile delivery support to USCIS programs, products, and business-transformation initiatives under BPIMSS. The role will manage individual projects, initiatives, work streams, schedules, risks, dependencies, and deliverables while supporting senior program leadership and USCIS stakeholders.

• Develop and maintain project plans, schedules, milestones, action-item trackers, risk registers, and issue logs.
• Coordinate project execution across business, technical, data, policy, and operational stakeholders.
• Monitor scope, schedule, deliverables, risks, dependencies, and performance.
• Support product owners and Government PMs with sprint planning, backlog prioritization, roadmap development, and Agile ceremonies.
• Prepare recurring project and performance reports.
• Facilitate project meetings and working sessions and document decisions and action items.
• Conduct project-health assessments and recommend mitigation strategies.
• Coordinate testing, integration, deployment, operational readiness, and post-deployment evaluation.
• Develop implementation plans and strategic roadmaps.
• Track KPIs and performance metrics.
• Support governance boards and executive reviews.
• Ensure project artifacts remain current, accurate, traceable, and version controlled.
• Identify and escape issues affecting USCIS mission outcomes.

• Minimum 5 years of project-management or program-support experience.
• Direct USCIS experience required.
• Experience supporting USCIS programs, systems, operations, immigration-benefit processing, verification, field operations, or related mission functions.
• Federal project-management experience.
• Demonstrated experience with Agile/Scrum delivery environments.
• Experience managing schedules, risks, issues, dependencies, deliverables, and performance metrics.
• Strong stakeholder coordination and meeting-facilitation capabilities.
• Strong written communication and reporting skills.

• Experience working in a USCIS PMO, product team, or transformation initiative.
• Experience supporting operational readiness, UAT, deployment, or post-production activities.
• Experience with DHS governance or reporting practices.

Bachelor's degree in Business, Project Management, Information Technology, Public Administration, or a related discipline preferred.

PMP, CAPM, CSM, CSPO, PMI-ACP, or SAFe certification preferred.

MS Project;
Excel;
PowerPoint;
SharePoint;
Jira or similar Agile-management platform; project scheduling; risk management;
Agile ceremonies; roadmap management; KPI reporting; requirements tracking; governance reporting.

Must be able to successfully complete DHS/USCIS background investigation and suitability requirements and obtain required USCIS facility and system access. Work is unclassified but may involve Sensitive But Unclassified (SBU) information.

Primarily telework with periodic on-site support at USCIS Headquarters, 5900 Capital Gateway Drive, Camp Springs, MD, or other authorized USCIS locations based on mission requirements. Local commuting within the National Capital Region is non-reimbursable.

A USCIS project manager, project analyst, Scrum Master, product-support specialist, or PMO professional who understands USCIS operations and can immediately integrate into an Agile Federal program environment.