Desktop Imaging Technician

Employee Benefit Offerings

Medical, Dental, Vision, Health Savings Account, FSA, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD&D Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses, and more.

Joint Base Andrews, Maryland – 100% on site

Tuesday
- Thursday 3:00 pm - 11:00 PM and Saturday and Sunday 10:00 am - 6:00 pm; 5-6 month surge position

• Current 8140 IAT Level II
  - Security + Certificate

• Active DOD Secret clearance

• Execute mass deployments of Windows/macOS operating systems using enterprise imaging tools (e.g., SCCM, MDT, Autopilot, or similar)
• Unbox, physically assemble, and test desktops, laptops, monitors, docking stations, and other peripherals
• Apply physical asset tags to all incoming IT equipment. Accurately log serial numbers, MAC addresses, and assignment details into the IT Asset Management (ITAM) database
• Ensure all standard corporate applications, security patches, and drivers are correctly applied to the image
• Verify that disk encryption (e.g., Bit Locker), endpoint protection (Antivirus/EDR), and VPN clients are active and communicating properly before handing off the device
• Strong attention to detail, excellent time management, and the ability to work systematically

• Active Secret clearance
• Compliant with DoD 8140:
  Active CompTIA Security
• 1–3 years of hands‑on experience in IT Support, Help Desk, or dedicated hardware deployment roles
• Experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PCs, laptops, tablets, printers), PC operating systems, (Windows 10/11)
• Must have demonstrated experience supporting a Windows 10/11 environment
• Must be able to work independently and within a team
• Knowledge of Active Directory infrastructure
• Experience with various client hardware including HP and Dell laptops, desktops, and associated peripherals

This role requires that the candidate be a United States citizen.

Kayla Tek is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Kayla Tek participates in the DHS e-Verify program. Kayla Tek also conducts a background check on all candidates post offer though PROScreening LLC.

The above statements describe general nature and level of work and are not an exhaustive list of all responsibilities, duties and skills required.