Service Desk Technician: Launch IT Support Career
Job in
Camp Springs, Prince George's County, Maryland, USA
Listed on 2026-07-13
Listing for:
JCS Solutions LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
JCS Solutions LLC is seeking a Service Desk Technician to provide frontline technical support to users by phone, email, web-based tools, and in-person assistance. This entry-level role serves as the first point of contact for technology-related issues, troubleshooting hardware, software, applications, telecommunications, desktop systems, mobile devices, and printers.
The role involves resolving Level 1 issues, documenting incidents in a ticketing system, escalating complex problems as needed,
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