Scheduler, Business

Campbell River Hospital (CRG) – Campbell River, BC V9W 3V1 CA (Primary)

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (VIHA), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Supervisor, Scheduling Services, the Scheduler functions as a frontline member of Scheduling. As a primary point of contact, this role requires strong customer service and interpersonal skills to respond professionally, courteously, and effectively to staff and leadership. The position operates within a dynamic, fast‑paced environment and involves frequent transitions between phone‑based communication and computer‑based tasks, requiring strong organizational skills, attention to detail, and the ability to manage competing priorities while maintaining a high standard of service.

Shift start/end times as required: , , , , , .

Education, Training, and

Experience:

Grade 12 and three years of recent, related experience; or an equivalent combination of education, training, and experience.

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.