Room Attendant

The Team

Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team.

As a key member of our team the Room Attendant is responsible for performing comprehensive room cleaning, ensuring each guest room is spotless and well‑maintained. They restock all supplies and amenities, ensure guests have everything they need for a comfortable stay, take initiative to personalize guest experiences, respond promptly to inquiries and requests, and ensure the privacy and security of guests and their belongings.

This role is Seasonal – Full Time.

• Comprehensive room cleaning including dusting, making beds, removing used linen, vacuuming, cleaning bathrooms, inside window cleaning, cleaning coffee pots, ensuring pots are plugged in, cleaning sinks and fixtures, and checking under beds, drawers, and closets for left‑behind articles or trash.
• Restock all supplies and amenities in rooms and stock linen supply room with clean linens for next day use, ensuring all terry, soap, glasses, comment cards, coffee, and other amenities are available.
• Arrange furniture following guest use.
• Take initiative to add a personalized experience for the guests.
• Respond to guest and staff inquiries, requests, and complaints promptly and courteously.
• Take ownership of guest’s privacy and belongings, ensuring the security of guest rooms.
• Ensure all lost property items left in guest rooms are recorded and properly tagged in the designated area.
• Maintain an up‑to‑date knowledge of all chemicals and cleaning products, and correct handling procedures.
• Maintain proper usage of cleaning supplies and equipment.
• Report all maintenance and safety hazards, including burned‑out light bulbs, plumbing issues, and suspicious activities to the Housekeeping Supervisor or Rooms Manager.
• Keep an updated record of all rooms cleaned.
• Additional tasks and duties as assigned.

• Previous housekeeping or cleaning experience.
• Ability to thrive in a fast‑paced environment with compact time frames.
• Strong organizational skills and high energy levels.
• Capability to assess a situation for danger or safety issues and act accordingly.
• Strong communication skills.
• Ability to follow directions accurately and efficiently.
• Experience with industrial cleaning equipment and products.
• Physically able to reach, stretch, bend, and walk for an extended period.
• Ability to work mornings, evenings, weekends, and holidays.

At Naturally Pacific Resort, we are committed to fostering a positive and supportive work environment where our employees feel valued, respected, and motivated to excel. We believe that by investing in our team members' well‑being and professional development, we can collectively achieve success and create a thriving and fulfilling work environment.

You will be eligible to receive wages starting from $18.25 to $20.00 per hour, this will be determined by your skill set, education and experience.