Executive Housekeeper at Naturally Pacific

Join Naturally Pacific Resort in Campbell River, BC as an Executive Housekeeper, leading the housekeeping department to ensure exceptional guest experiences and cleanliness standards.

In this key role, you will support the General Manager with daily operations in the housekeeping department. This position requires a proactive mindset and excellent leadership to coordinate your team effectively while developing standard operating procedures. You will maintain service quality and staff training to guarantee guest satisfaction and uphold operational standards.

Key Responsibilities:

• Manage and lead the housekeeping team with positivity

• Address guest inquiries and resolve complaints efficiently

• Assist the General Manager with various managerial duties

• Ensure adherence to operational and payroll budgets

• Maintain the resort’s ambiance and cleanliness consistently

Requirements:

• Minimum 2 years in hospitality management

• Experience in team development and management

• Proficient in Microsoft Office suite

• Strong conflict resolution and negotiation skills

• Knowledge of health and safety standards

Drive guest satisfaction and team success at Naturally Pacific Resort as an Executive Housekeeper.
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