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Senior AI-Driven Customer Delivery Lead

Job in Campbell, Santa Clara County, California, 95011, USA
Listing for: HerculesAI
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Hercules

AI is looking for an experienced Customer Success Manager based in Campbell, California to own the complete customer lifecycle from deployment to long-term success. This hybrid role involves project management, technical deployment, customer success, and support all in one position.

The ideal candidate has 7-12 years in enterprise SaaS environments, demonstrating excellence in onboarding enterprise customers and continuous improvement via AI tools and process enhancements.

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Position Requirements
10+ Years work experience
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