Platform Engineer II

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 140+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you’re ready to help shape the future of enterprise storage, we’d love to connect.

As a Platform Engineer II, you significantly contribute to TrueNAS Enterprise’s Platform team with typically 2‑3 years of experience or equivalent expertise, evaluating hardware components. You will be responsible for development, debugging, and lifecycle support of high‑performance NAS solutions. This role sits at the intersection of high‑speed digital design, enterprise storage (NVMe/SATA/SAS), and advanced networking. You will interact with our design partners, manufacturing facilities, and end customers to ensure our hardware is robust, scalable, and reliable.

You’ll work alongside senior platform engineers who own TrueNAS internals, storage software integration, and customer escalations.

This position is based in Campbell, CA. Base pay range: $100,000 to $110,000 USD annually. Benefits include health, dental, vision, disability, life insurance, paid time‑off, 401(k), health and flexible spending accounts, stock purchase plan, and more.

• Lead small‑scale hardware qualification projects, including planning, execution, and validation.
• Develop and maintain test code using Python and shell scripting for system validation and automation.
• Analyze component datasheets and benchmark system performance against requirements.
• Collaborate with OS, Storage Software, and Performance teams to validate system behavior and results.
• Partner with cross‑functional teams to design and develop server‑level hardware components, focusing on NAS solutions.
• Debug and isolate hardware issues using tools such as oscilloscopes, logic analyzers, JTAG debuggers, serial consoles, and signal analyzers.
• Diagnose and troubleshoot firmware and Linux‑based software issues impacting hardware functionality.
• Configure, test, and validate high‑speed networking interfaces (25
  
  GbE, 400
  
  GbE+) to ensure seamless platform integration.
• Work closely with ODMs and component vendors on board design, schematic/layout reviews, and prototype bring‑up.
• Provide technical guidance to manufacturing teams to improve assembly processes, develop functional test suites, and resolve production‑line issues.
• Lead or support field issue investigations, delivering root‑cause analysis for hardware failures in customer data centers.

• BS or MS in Electrical Engineering, Computer Engineering, or a related field.
• 2–3 years of hands‑on experience in server or high‑end enterprise hardware development and familiarity with latest server technologies such as DDR5 and PCIe Gen5 from leaders such as Intel and AMD.
• Understanding of storage protocols (NVMe, SAS, SATA) and hardware architectures.
• Familiarity with Ethernet controller architectures, PHYs, and high‑speed Ser Des.
• Familiarity with BMC/IPMI and BIOS/UEFI interactions with hardware.
• Knowledge of thermal management and mechanical constraints in 1U/2U/4U server chassis.
• Ability to manage technical relationships with external partners and translate customer pain points into hardware requirements.

iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam‑era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer‑related or HIV/AIDS ­ related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.