Failure Analysis Engineer

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe.

We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e‑mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all‑electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Sr. Manager - Product Quality and Failure Analysis Engineering (PQE/FAE)

ChargePoint is looking for a Failure Analysis Engineer with an interest in hands‑on failure analysis lab of electronics and PCBA including AC/DC converters, DC/DC converters, electrical components, and modules. In this role, you will lead failure analysis investigations, interpret findings from electrical and physical testing, and communicate root cause conclusions to cross‑functional teams. You will own investigations end‑to‑end—from initial fault isolation through final corrective action—ensuring exceptional quality at every stage of ChargePoint’s electric vehicle charging products.

To be successful at ChargePoint this person must be highly motivated, self‑directed, and comfortable working in a loosely structured and fast‑paced environment. Training and mentorship will be provided for candidates who bring strong analytical foundations and a willingness to learn hands‑on electrical and physical analysis techniques.

As a Failure Analysis Engineer, your responsibilities will focus on conducting and interpreting root cause analysis:

• Lead system- and component-level failure analysis for customer field returns, new product introductions, and factory yield excursions; identify patterns across multiple failure events to surface systemic issues
• Performs laboratory hands‑on electrical and physical failure analysis for fault isolation on electronic products (EVSE, AC/DC converters, DC/DC converters, PCBA, and cable harness); interprets test data and documents findings in formal failure analysis reports
• Defines and executes test plans for functional electrical testing, circuit analysis, fault isolation, probing, and failure duplication; communicates root cause conclusions to engineering and cross‑functional stakeholders
• Collaborates with engineering and operations teams to identify the root cause for issues related to field, manufacturing, supplier quality, and product design
• Drives corrective and preventive action (CAPA) closure; maintains KPIs and databases; engages directly with suppliers or contract manufacturers on quality escapes as needed
• Drives ambiguous problems to resolution independently, translating incomplete or conflicting data into clear findings and actionable next steps.

• Bachelor's degree in Electrical Engineering, Materials Science, Mechatronics, or a related technical field with…