E-commerce Account Manager

Position: E-commerce Account Manager Role at Domaine
Become an integral part of Domaine as an Account Manager focusing on client success within the dynamic e-commerce landscape. Your expertise will enhance project launches and discover growth opportunities.

In this pivotal role at Domaine, the world’s largest independent Shopify design partner, you will act as the client champion. Your responsibility is to maintain relationships across mid-to-large client accounts, ensuring satisfaction from project inception to launch. A strategic, communicative approach will help you identify client objectives and align them with agency goals.

Key Responsibilities:

• Act as the key client liaison with regular check-ins

• Detect new growth opportunities through strategic pitching

• Collaborate with teams to resource client projects effectively

• Create strategic briefs based on client objectives

• Monitor project progression and manage scope risks

Requirements:

• 4-6 years in sales or account management, especially within e-commerce

• Strong understanding of web development and business requirements

• Excellent communication and organizational skills

• Familiarity with various tools, including Google Apps and Hubspot

• Travel for client meetings and events may be required

Your role as an Account Manager will drive Domaine’s success and nurture client partnerships.
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