Medical Administrative Assistant

Duties and Responsibilities:

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
• Send invoices
• Provide basic information to clients and the public
• Participate in marketing plans and implementation
• Obtain and process information required to provide customer service
• Implement marketing activities
• Greet people and direct them to contacts or service areas
• Conduct surveys
• Calculate billing charges
• Book appointments
• Arrange for billing for services
• Prepare reports
• Answer telephone and relay telephone calls and messages
• Receive and issue payments
• Help physical therapists
• Coordinate patient care
• Compile data to prepare documents.

• MS Word,Excel and Outlook
• Electronic mail
• MS Windows
• Information management system

• Charts, tables, graphs and diagrams
• Correspondence
• Financial statements
• Invoices
• Reports and records

$27.25 hourly / 30-40 hours per Week

Permanent, Full Time

Start Date:

As soon as possible

Morning, Day, Evening, Shift

English

Secondary (high) school graduation certificate or equivalent experience

1 year to less than 2 years

Criminal record check

• Work must be completed at the physical location. There is no option to work remotely.

• Fast-paced environment
• Attention to detail
• Work under pressure
• Large caseload

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility, Initiative and Judgement
• Organized, Reliability andTeam player

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

We are a busy multidisciplinary healthcare clinic providing physiotherapy and allied rehabilitation services. Our administrative team supports patient care delivery by coordinating clinic operations, communications, and administrative systems to ensure an efficient and professional environment.