Auction Administration Assistant – Puslinch

Auction Administration Assistant – Puslinch, On

Who We Are

Headquartered in Puslinch, Ontario, with a second location in Trenton;
Bryan’s Auction Services Ltd. is the home of great deals! We’re a safe and reliable marketplace that connects a nation of buyers and sellers to delivery a winning experience. Dating back to our first auction in 1972, Bryan’s has evolved from small in-person auctions to a trusted online platform that makes buying and selling effortless and efficient. By offering a seamless end-to-end transparent process, Bryan’s has grown into a well-recognized and respected business in the industry with a steady history of growth and profitability providing winning experiences for everyone.

But beyond what it says on our website, like our founder Bryan Lillycrop and his son Ken, we are passionate not only about helping clients manage the asset transition process and buyers find great deals, but about creating a collaborative and diverse working environment that supports the personal and professional growth of each of our team members.

The Opportunity

We are seeking a well-rounded Auction Administration Assistant who will provide a winning experience to our consignors and customers at our Puslinch location, handle end-to-end administrative processes throughout the auction cycle, receive payments, and complete MTO paperwork.

The Ins and Outs of the Job

Reporting directly to the Site Manager and working closely with the Inventory and Administration Manager, the Auction Administration Assistant is directly responsible for:

• Handling customer inquiries by phone, e‑mail, and in-person
• Receiving customer payments
• Greeting and directing consignors and customers during intake and load out processes
• Maintaining shared spreadsheets
• Completing Carfax and lein checks for vehicles
• Uploading vehicle declarations
• Completing paperwork for incoming consignments
• Recording and following up on delivery dates
• Tracking consignment lots through the inventory process
• Responding to incoming consignment requests
• Following up with consignors on unsold lots Assisting with auction take downs
• Working according to the Ontario Occupational Health and Safety Act and Bryan’s health and safety policies and procedures.
• Performing all duties with careful consideration to safeguard your health and safety, and that of your coworkers.
• Completing other duties as assigned by the Inventory and Administration Manager and Site Manager.

Who You Are

A highly organized administrative professional, you:

• Are comfortable working in a team environment, but can execute independent work with ease.
• Are detail‑oriented and understand that the little things often leave the biggest impression with customers.
• Thrive in a fast‑paced environment where no two days look exactly the same.
• Are able to prioritize in order to manage your time and resources effectively.
• Have good judgement and know when to ask for help.

Your education and career path are likely to have culminated in:

• Completion of high school, or equivalent life experience
• 3+ years administrative experience (auction industry preferred)
• 1+ experience with Ownership transfers or MTO/OMVIC procedures
• Strong computer skills – you’re extremely comfortable working in the Microsoft Office Suite, especially Outlook, Word, and Excel
• Impeccable customer service skills as well as verbal and written communication abilities
  
  Excellent attention to detail

While we’re not necessarily looking for someone who fits every one of these criteria, the person who will be successful in this role will likely meet the majority of both the hard and soft skills. Values play an important role in ‘how’ the business is managed and the behavioral competencies measured across the organization include contributing to a safe and healthy work…