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Business Consultant – Business Discovery & Optimization

Job in Norman Wells, Northwest Territories, Canada
Listing for: IFG International Financial Group Ltd
Contract position
Listed on 2026-06-12
Job specializations:
  • Business
    Business Systems/ Tech Analyst, Business Consultant, Business Analyst
Job Description & How to Apply Below
Location: Norman Wells

Our client, a leading organization focused on Enterprise Digital & AI Enablement and operational excellence, is seeking a Business Consultant - Business Discovery & Optimization. This role will drive process improvement initiatives by leveraging business analysis, process engineering, and data-driven insights to enhance operational efficiency and client/employee experience. The position involves collaborating with cross‑functional teams, designing future‑state processes, and supporting transformation initiatives across the organization.

This is a 6 months contract role with a hybrid work model.

Responsibilities
  • Identify opportunities within operational processes and deliver actionable insights to improve client and frontline experience
  • Develop current and future state process maps (high‑level and detailed) to support process optimization initiatives
  • Facilitate stakeholder collaboration sessions (e.g., workshops, brainstorming) using virtual tools
Must‑Have Skills
  • 3+ years of experience in process engineering using Lean and/or Six Sigma methodologies
  • 3+ years of experience with Microsoft Visio and Microsoft O365 Suite
  • 2+ years of experience with collaboration tools such as Fig Jam or Mural Strong ability to translate high‑level concepts into detailed process maps
  • Experience designing future state processes based on solution ideation
  • Solid understanding of tools and techniques for identifying, analyzing, and resolving operational/process issues
Nice‑to‑Have Skills
  • Experience in financial services or banking environments (call centers, back office, or branch operations)
  • Knowledge of change management principles and people impact strategies
  • Lean Six Sigma Green Belt certification

If you are interested and qualified for this opportunity, please send your updated resume in MS Word format to . For other opportunities, please visit today!

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