Personal Finance Specialist

Location: Logan

RAC’s vision is for a safer, sustainable, and connected future for Western Australians. For more than 115 years, we’ve worked with our members and the community to create change for the better.

RAC Finance (RACF)  specialise in market leading finance products and services ranging from personal loans, investment notes and property development finance loans.

We are currently on the lookout for  a Full-Time Loan Assessor  to join the Personal Finance team. As part of this role you will provide a personalised experience to understand our members current and desired situations, assess loan applications and adhere to strict compliance obligations. Each loan is assessed inline with the RAC Finance Credit Policy, ensuring responsible lending decisions, efficient time frames and delegated approval authority levels.

What will you be doing

Conducting member discussions (inbound/outbound calling) to understand financial information provided on loan applications to support pre-approval or decline decisions

Proactively keep members informed of loan progress, outcomes and complete follow up calls to progress loan applications to settlement

Analysing all data and complete necessary credit assessment checks, to ensure an acceptable level of risk, complying with all legislative requirements including the National Credit Code

Achieve credit assessment targets in accordance with credit policy and procedure

Analysing and verifying supporting loan documentation

Preparation of loan documentation

What will you bring to the role

Previous loan assessment experience is required (banking or finance industry experience preferred)

Experience in a customer service role

Strong communication skills

Sound understanding of the national credit code, responsible lending obligations and Privacy Act

What we offer you
Better Journeys Begin at RAC. A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth, our culture, and diversity and inclusion for all.

Our People are members first. Our people feel valued, respected and recognised

Be empowered to learn – professional career development and training provided

RAC recognise the value of flexible work

Generous discounts on home, contents and car insurance plus free roadside assistance

In-house Health and Wellness programs

Community Volunteering program

An established Diversity & Inclusion strategy

A very active Social Club - join one of the most active social clubs in Perth with over 900 members

Please note
We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. If you need any assistance with your application, please email

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