Host​/Hostess

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through Life Works
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate of $22.63 to $25.87

What you will be doing:

• Ensure smooth operation of the Restaurant
• Greet and seat guests
• Provide concierge service to guests
• Other duties as assigned

Your experience and skills include:

• A minimum of one (1) year recent experience (in the last five years) as a server or host in an “a la carte” dining setting in an upscale, high volume restaurant "Serving It Right" and “Food Safe” Certification
• Impeccable grooming and presentation
• Completely fluent English language skills, both written and verbal
• Clear, precise, professional and helpful telephone manner
• Knowledge of organizing reservations and service flows
• Driven and focused on maximizing capacities
• Excellent organizational skills and ability to prioritise
• High level of responsibility and commitment
• Team player with proven success in relationship building
• Commitment to providing excellent service and exceeding guests' expectations
• Comprehensive and current knowledge of local attractions, events, restaurants and transportation information
• Ability to anticipate guest needs
• Experience with Open Table is considered an asset

Physical Aspects of Position (include but are not limited to):

• Occasional standing and walking
• Occasional bending and kneeling
• Occasional carrying and lifting up to 20lbs
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge:
Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS