Spa Receptionist Clayfield Hotel

Position: Spa Receptionist at The Clayfield Hotel
Location: Niagara Regional Municipality (Fonthill)

Deliver exceptional hospitality as a Spa Receptionist at The Clayfield, an Unbound Collection by Hyatt hotel in Niagara-on-the-Lake. Ensure guests enjoy personalized luxury service throughout their spa experience.

The Clayfield, a new luxury hotel opening in Summer 2026, seeks a Spa Receptionist to create lasting impressions for arriving and departing guests. You will manage appointments, provide treatment recommendations, and maintain immaculate reception and retail areas. If you are passionate about hospitality and attentive to detail, this role is tailored for you.

Key Responsibilities:

• Welcome guests warmly and professionally

• Manage appointments and confirm reservations

• Process payments and retail purchases

• Provide knowledgeable recommendations on spa services

• Maintain cleanliness of reception and lounge areas

Requirements:

• Previous luxury hospitality or guest services experience preferred

• Excellent communication and organizational skills

• Strong computer skills with booking software

• Professional appearance and polished demeanor

• Flexible availability for various shifts

Enhance guest experiences at The Clayfield with your exceptional hospitality skills.
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