Assistant Front Office Manager

Location: East Kootenays (Fernie)

Job Description   Assistant Front Office Manager
Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.
Salary Range:  $67,000 - $70,000 per annum, based on previous experience and education.
Job

Duties Include:

Consistently offer professional, friendly, and engaging service
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity and guidelines
Qualifications   Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example
Degree or Diploma in Hospitality Management is an asset
Job Perks & Benefits:
Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes
Additional Information   Visa Requirements :
To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY:  Whether you're just launching your career or looking for a new adventure, we invite you to visit  to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

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