Guest services manager
Job in
Havelock, Ontario, Canada
Listed on 2026-07-16
Listing for:
Kawartha Adventure Cottages
Full Time
position Listed on 2026-07-16
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism, Event Manager / Planner
Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
English - Hours:
40 hours per week - Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience:
1 year to less than 2 years - Hotel, motel, and restaurant management Asset languages
- Hindi
- Urdu Work site environment
- Non-smoking
- Air conditioned Work setting
- Staff accommodation available
- Rural area
- Relocation costs not covered by employer
- Willing to relocate
- Hotel, motel, resort Budgetary responsibility
- 0 - $100,000 Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Professionalism in customer service Supervision
- 3-4 people Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Power Point
- MS Windows
- Google Drive Security and safety
- Criminal record check Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Team player Screening questions
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options
- Early morning
- Evening Employment terms options
- Morning
- Night Other benefits
- Free parking available
- On-site amenities
- On-site housing options
- On-site recreation and activities
- Team building opportunities Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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