Hospitality at Fairmont Hotels

Position: Dynamic Hospitality Role at Fairmont Hotels
Location: Kananaskis Country (Claresholm)

Become an Assistant Front Office Manager with Fairmont Chateau Lake Louise and drive exceptional service in one of Canada's most stunning locations.

In this permanent role, you’ll oversee front office operations, ensuring every guest has a memorable experience. Your leadership skills will shine through as you manage, train, and inspire a high-performing Front Desk team while enhancing service delivery and operational efficiency through innovative strategies.

Key Responsibilities:

• Oversee front office operations for exceptional guest service

• Coach, develop, and manage Front Desk teams effectively

• Resolve guest concerns promptly and professionally

• Streamline operational processes for improved service delivery

• Handle payroll and staff scheduling efficiently

Requirements:

• Previous management experience in front office settings

• Diploma or degree in Hotel Operations is a plus

• Familiarity with Opera and MS Office Suite

• Legally authorized to work in Canada

• Driven by service excellence and team success

Utilize your passion for hospitality in a breathtaking national park setting at Fairmont Chateau Lake Louise.
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