Guest Services Agent in Halifax

Location: Hants County (Shubenacadie)

"What can I do for you?" is your mantra! As a Guest Services Agent at HAC Québec in Halifax, Nova Scotia, engage guests by enhancing their experience with creativity and care.

Join a dynamic team where you will handle check-ins and check-outs, respond to guest requests, and address any concerns professionally. With a strong customer service orientation, your role allows you to collaborate across departments to ensure personalized guest experiences while utilizing your effective communication skills in English.

Key Responsibilities:

• Manage guest check-ins and check-outs efficiently

• Address guest requests in person, via phone, or email

• Resolve guest issues proactively and effectively

• Collaborate with departments for guest information sharing

• Enhance guest experiences using creativity and care

Requirements:

• 18 months of hospitality experience required

• Excellent oral and written communication skills

• Strong listening skills to understand guest needs

• Ability to handle challenging situations calmly

• Familiarity with OPERA PMS is a plus

Bring your exceptional customer service skills to enhance guest experiences at HAC Québec in Halifax.
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