Assistant Spa Manager at Wickaninnish Inn

Location: Central Island (Chemainus)

Elevate guest experiences as the Assistant Spa Manager at Wickaninnish Inn's Ancient Cedars Spa, where excellence meets nature. This role prioritizes personalized service, leadership, and operational excellence in a luxury spa setting.

As the Assistant Spa Manager, you will support team operations while embodying high standards set by Relais & Châteaux, AAA, and Forbes. Your leadership will encourage a culture of personal growth and development among spa practitioners, estheticians, and coordinators. The position ensures the spa remains a haven of relaxation, meeting guest expectations on every level.

Key Responsibilities:

• Ensure compliance with service excellence standards

• Assist Spa Manager with leadership duties and guest support

• Maintain cleanliness and physical condition of the spa

• Administer HR tasks including scheduling and training

• Oversee retail program and practitioner training

Requirements:

• Minimum 2 years' management experience in luxury facility

• Strong HR and communication skills

• Knowledge of budgeting and spa management software

• Ability to multi-task under pressure

• Commitment to work evenings and weekends

Lead a world-class spa team at Wickaninnish Inn, emphasizing exceptional service and guest satisfaction.
#J-18808-Ljbffr