Front Desk Agent - 1 PT

Location: Southeastern Saskatchewan (Carlyle)

This position provides convenient services to Hotel guests by taking reservations, responding to general inquiries, and providing information on Hotel & Casino services, events and promotions.

Responsibilities
Providing exceptional hospitality, emphasizing personalized service and attentive treatment to ensure guests feel welcome and comfortable. Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Taking Hotel reservations using the Hotel computer system and ensuring all information for Hotel reservations is correct. Answering the Hotel switchboard. Greeting patrons, checking guests in and out of room, and processing payment transactions.

Assisting with baggage as needed. Posting Hotel room charges to room for restaurant, pet fees, etc. Handling payments (i.e. cash and credit card). Restocking and replenishing continental and ensuring area is kept clean and sanitized. Maintaining a tidy and well-organized workspace. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Performing night audits and ensuring all paperwork is accurately processed with payments and Hotel room charges.

Qualifications
Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience. One year of experience in the Gaming and/or Hospitality industry.

About Us
Why SIGA?  SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.
For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.  Work Eligibility?  To be employed with SIGA, you must meet the following criteria:

At least 19 years of age
Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
You must be legally entitled to work in Canada
Additional Information  We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.
Locations Bear Claw Casino (On-site)

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