Reservations Supervisor in Hospitality

Location: Sun Peaks

Shape memorable guest experiences by managing reservations effectively. As a Reservations Supervisor, lead operations and ensure every detail exceeds expectations in the hospitality industry.

This integral role requires a minimum of two years of front-line experience in the Reservations or Front Office departments. Your educational background in hospitality equips you to manage a collaborative team dedicated to outstanding guest service and satisfaction. Strong communication and problem-solving abilities will be vital.

Key Responsibilities:

• Manage daily operations of reservations

• Handle phone interactions with professionalism

• Serve as the point of contact for groups and tours

• Train team members on compliance with guidelines

• Facilitate implementation of new standard procedures

Requirements:

• Minimum of two years in Reservations or Front Office

• Educational background in hospitality necessary

• Proficiency in Microsoft Office and Opera

• Commitment to guest service excellence

• Strong verbal and written communication abilities

Lead your team in providing unparalleled service and creating a welcoming atmosphere for every guest.
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