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Front Office Lead: Guest Experience & Operations
Job in
Outram, Nova Scotia, Canada
Listed on 2026-08-03
Listing for:
PARKROYAL Collection Hotels & Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
PARKROYAL Collection Hotels & Resorts in Canada is seeking an experienced front office professional to support daily hotel operations as a Duty Manager or Assistant Front Office Manager. You will collaborate with guest services to ensure VIP wellbeing, solicit feedback, resolve issues, and drive guest satisfaction.
You will lead upselling, monitor inventory and revenue targets, uphold LQA standards, and coordinate staff training.
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