Overnight Resort Manager Cape Breton

Position: Overnight Resort Manager at Cabot Cape Breton
Location: Inverness

Lead unique guest experiences as Overnight Resort Manager at Cabot Cape Breton in Inverness, NS. Focus on front desk oversight and night audit to ensure top-tier service.

In this full-time seasonal role from May through October, you will be pivotal in maintaining operational excellence during night shifts. You will manage guest arrivals, resolve issues, and perform the night audit, all while guaranteeing a superior guest experience. Your leadership, strong work ethic, and proactive nature will foster a welcoming atmosphere at our distinguished resort.

Key Responsibilities:

• Supervise night audit and transaction processes

• Manage front desk operations for guest arrivals and needs

• Handle guest complaints and resolve issues promptly

• Compile nightly statistical reports for management

• Ensure guest room status and requests are communicated

Requirements:

• Diploma or degree in Hotel/Hospitality Management

• 3+ years in Guest Services experience

• Familiarity with night audits and accounting practices

• Competence in Microsoft Office and property management systems

• Strong attention to detail and alertness during shifts

Be the driving force of guest satisfaction as the Overnight Resort Manager at Cabot Cape Breton, enhancing a world-class hospitality experience.
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