Spa Management

Position: Spa Management at Wickaninnish Inn
Location: Central Island (Chemainus)

Drive excellence as the Spa Manager at the Wickaninnish Inn, a distinguished Relais & Châteaux destination. Focus on exceptional service and sustainable practices in a luxury spa setting.

In this hands-on management role, you will oversee the Ancient Cedars Spa, ensuring that operations align with high standards of guest satisfaction and industry recognition. Responsibilities include coaching staff, managing HR duties, adhering to health and safety protocols, and maintaining the spa's aesthetic and operational standards.

Key Responsibilities:

• Exceed guest expectations through superior service

• Lead and mentor the spa team

• Ensure overall cleanliness and organization

• Promote Health and Safety in spa operations

• Manage performance and training of retail staff

Requirements:

• 4 years management experience in luxury facilities

• Exemplary guest service and communication skills

• Strong organizational and multi-tasking abilities

• Knowledge in budgeting and financial management

• Legal right to work in Canada

Use your leadership skills to enhance the guest experience and promote a culture of excellence at the Wickaninnish Inn.