Tourism Coordinator

Position: 190-26-6 - Tourism Coordinator
Location: West Haldimand (Port Dover)

JOB SUMMARY
The Tourism Coordinator will manage the daily operations, marketing, and oversee the maintenance of the Tourism sites. The Tourism Coordinator will lead educational programs, train staff, and host tourists to promote the history and culture of the Six Nations Community and look for opportunities to expand and improve tourist experience. The Tourism Coordinator will work withing the policies and procedures established by the Six Nations of the Grand River.

PURPOSE & SCOPE OF THE POSITION
TYPE
Contract (1 Year)

CLOSING DATE
October 28, 2026

HOURS OF WORK
35 hours per week

WAGE
$30.52 per hour

BASIC QUALIFICATIONS

GED with five (5) years’ experience in the travel and tourism industry; OR

College Diploma in an applicable field such as Tourism, Heritage Studies, Marketing, or Business.

Valid “G” Driver’s License and transportation

Good verbal and written communication skills.

Knowledge of Microsoft Office, iCloud, webpage, and social media applications.

Experience managing schedules and booking meetings.

Must pass a police record check.

Willingness to learn, accept change, and adapt to new ideas, business concepts, and cultures.

Flexible (extra hours may be required on occasion).

REPORTING RELATIONSHIP
Reports to and works under the direction and supervision of the Tourism Supervisor.

KEY DUTIES & RESPONSIBILITIES
TECHNICAL FUNCTIONS

Work collaboratively to manage the daily operations and oversee the maintenance of the Tourism sites in conjunction with the other Tourism Coordinators.

Assist in hiring, training, and supervising contract staff to ensure that customer service and tourism experience is positive, and staff understand the history and culture of the community.

Assist the Tourism Supervisor in the maintenance of partnerships and relationships with Six Nations attractions, community crafters and artisans, local business, and community organizations.

Ensure safe and secure handling of artifacts, crafts and all resources.

Assist in the development of strategies to improve the viability and growth of local artisans.

ADMINISTRATIVE FUNCTIONS

Assist with implementing and coordinating marketing plan/strategies aimed at increasing traffic.

Receive, record and report all revenue. Balance POS system and make deposits.

Assist the Tourism department by writing grant proposals, employment incentives, and requests for funding proposals.

Assist with planning and operations of special promotional events and trade shows.

Assist with the development, booking and coordination of Cultural Experience Packages and Product Development.

Assist with the design of financial models, budgets and proposals.

Administrative duties for day-to-day operations

COMMUNICATIONS FUNCTIONS

Ensure the Tourism sites remain professional, welcoming and accessible.

Working collaboratively in developing and implementing interpretive and educational programming for all sites.

Prepare promotions, communications and marketing material for tours, rentals and other Tourism strategies.

Work and communicate with volunteer boards at sites.

OTHER FUNCTIONS

Keep abreast of Tourism industry best practices and make recommendations for the operations continuous improvement.

Perform other administrative duties as required.

WORKING CONDITIONS

This position requires normal physical effort.

This position requires normal visual/sensory effort.

This position typically operates in a generally agreeable work environment.

Mental Stress:
There is regular deadline pressure from various sources.

Work may at times be subject to unscheduled hours and out of office meetings.

Work will involve after business hours, after hours and weekend work.

WORKING RELATIONSHIPS
With the Senior Manager of Tourism and Community Development:

Receives direction, guidance, encouragement; discusses plans and…