Front Desk Agent at Manning Park Resort

Location: Manning Park

Experience the great outdoors as a Front Desk Agent at Manning Park Resort! This role blends guest services with adventure in a stunning natural setting full of activities.

We are looking for a Front Desk Agent and Night Audit to join our Accommodations team. This position involves three evening shifts as Front Desk Agent and two night shifts for Night Audit. Strong customer service skills and a friendly demeanor are essential for providing guests with a memorable experience while working in this beautiful, year-round resort.

Key Responsibilities:

• Welcome and assist guests during check-in and check-out

• Handle reservations and guest inquiries via phone, email, and in-person

• Maintain guest accounts and provide accurate information about resort services

• Monitor building security and communicate with staff during shifts

• Support the accounting team with cash handling duties

Requirements:

• Strong customer service skills and self-motivation

• Ability to prioritize tasks and work independently

• Previous experience with reservations software is a plus

• Knowledge of local park areas or willingness to learn

• Must obtain a valid First Aid Certification

Become part of the unique experience that Manning Park Resort offers while providing exceptional guest service in the heart of nature.