Business Process and Engagement Specialist - State Program Administrator Senior

Location: Saint-Paul

Working Title:

Business Process and Engagement Specialist
Job Class:
State Program Administrator Senior
Agency:
Administration Dept
Job

Location:

St. Paul
Telework Eligible:
Yes
Full/Part Time:
Full-Time
Regular/Temporary:
Unlimited
Who May Apply:
Open to all qualified job seekers
Date Posted: 07/31/2026
Closing Date: 08/20/2026
Hiring Agency/Seniority Unit:
Administration Dept / Administration-MAPE
Division/Unit:
Operational Excellence
Work Shift/

Work Hours:

Day Shift
Days of Work:
Monday - Friday

Travel Required:

No
Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
Classified Status:
Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status:
Non-exempt
Designated in Connect 700 Program for Applicants with Disabilities:
Yes
The work you'll do is more than just a job.  At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is part of the Department of Administration’s (Admin) Operations Excellence (OpEx) team. As a Business Process and Engagement Specialist, you will serve as a resource, technical expert, and facilitator to strengthen the resiliency and effectiveness of Admin’s teams and services. You will function as a project manager, facilitator, trainer, and subject matter expert by championing and leading high-impact employee engagement, training, and workforce development programming;

process improvement initiatives; and new employee orientation efforts. Additionally, you will also collaborate with the OpEx team to facilitate engagement activities and support the implementation of agency initiatives for Admin.
This position is eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy for details.

Minimum Qualifications  The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position.
Two (2) years of experience in project management, program development, solution design, organizational effectiveness, continuous improvement, and/or implementation.
Experience developing and/or leading employee experience initiatives, such as skill building sessions, lunch and learns, mentorship programs, or other development training opportunities.
Experience developing and facilitating training for increased skill development and employee engagement.
Strong communication and presentation skills to develop effective and engaged trainings.
Experience researching, analyzing, creating, and improving business processes and procedures.
Ability to analyze statistical and technical information and communicate in plain language to non-technical audiences.
Strong interpersonal and human relations skills to establish effective working relationships with leadership, work groups, agency teams, and staff.

Preferred Qualifications   Knowledge of adult learning theory, concepts, and methods.

Experience with developing, leading, and/or supporting new employee orientation and onboarding programs.
Knowledge of continuous improvement theories, methods, strategies, and tools, such as Six Sigma, Lean, or Design Thinking.
Experience creating employee trainings and professional development plans.

Experience with Linked In Learning or other e-learning tools.
Technical writing experience to create business manuals, templates, memos, and other technical related documents.
Advanced skills with Microsoft Office:
Word, Excel, PowerPoint, Visio, SharePoint, and Teams.
Additional Requirements  Successful applicants must pass a criminal background check through American Data Bank and employment…