Account DIrector

Location: Hants County (Shubenacadie)

WHO ARE WE?
We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts

Build and maintain strong client relationships through excellent service delivery

Manage, mentor, and inspire on‑site teams to achieve performance goals

Identify and pursue new business opportunities to drive account growth

Oversee resource planning, scheduling, and workforce optimization

Recruit, onboard, and train team members to support operational success

Ensure compliance with safety standards and quality assurance protocols

Drive client satisfaction and long‑term account retention

Competencies for Success

Strong leadership presence with the ability to influence and inspire

Results‑oriented, with a focus on operational excellence and execution

High level of accountability—for self and others

Collaborative mindset and commitment to team success

Exceptional attention to detail and organizational skills

Comfortable using data and technology to inform decisions

Committed to inclusive leadership—ensuring every voice is heard

Qualifications

Minimum of 2 years of operational experience in Custodial & Maintenance management.

Experience overseeing custodial operations in retail and office environments is considered an asset.

Multi site contract experience is a plus

Ability to travel overnight when required

Awareness of technical elements needed to deliver services support

Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies

Excellent interpersonal and communication skills.

Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

Must pass a Federal criminal background check

Must have a clean drivers abstract

Additional Information

Be part of an industry that's more important than ever!

Employee Referral Program!

Career advancement opportunities.

Whereas other companies are downsizing, we are growing!

Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability‑related accommodations during the hiring selection process are available upon request.

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