Operations Manager; interim Countryside

Position: Operations Manager (interim), Full-time Contract, Countryside
Location: Northeastern Manitoulin and the Islands

## Operations Manager (interim), Full-time Contract, Countryside Apply locations:
Axm - Countryside 2307 Algonquin Road    Sudbury, ONtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 30, 2026 (26 days left to apply) job requisition :
R32921
** Job Description
**** Operations Manager
**** Mission:
** As the Operations Manager, you will contribute to Extendicare's purpose of Helping  People Live Better by leading all business and administrative functions in a long-  term care home. You will lead and mentor administrative staff while working closely  with the Executive Director and leadership team to support the home’s daily  operations. This role is accountable for the home’s financial management, payroll  and benefits, scheduling and workforce administration, and other key administrative  processes, with a focus on compliance with company and regulatory requirements.  

Through your leadership and problem-solving skills, you will drive efficiencies and  foster a welcoming environment for residents, families, and employees.
** Key Outcomes:*
* • Ensure accurate and timely completion of key Human Resource (HR)  processes, including employee lifecycle updates, bi-weekly payroll,  scheduling, and benefits. Serve as the in-home subject matter expert for  these functions.  
• Oversee resident billing accounts and collection processes to ensure timely  payments and accurate record-keeping.  
• Support the home’s financial health by proactively managing budgets,  monitoring spending, and meeting financial targets. Regularly review  financial reports to identify and investigate variances and take timely action  to resolve issues and improve accuracy.  
• Maintain compliance with provincial legislation, company policies, regulatory  standards, and collective bargaining agreements across all administrative and  financial functions within a unionized environment.  
• Lead and develop a high-performing administrative team that demonstrates  Extendicare’s values and delivers exceptional service to our residents,  families and employees.
*
* Key Responsibilities:

*
* • Financial Acumen – Lead and execute financial tasks such as processing  payments, coding time and expenses, managing resident accounts and  collections, and maintaining accurate records for banking, petty cash, and  provincial funding.  
• Analytical Thinking – Review and interpret payroll, scheduling, budget,  financial and HR data to ensure accuracy, identify trends, flag discrepancies,  and provide insights that support strategic and cost-effective decisions, while  recommending and implementing corrective actions as needed.
• Customer Service - Support residents, families and employees by acting as  primary contact for financial or HR inquiries, resolving issues with empathy  and professionalism.  
• Lead – Supervise and coach the administrative team, fostering a high-  performing, service-oriented, and collaborative office environment. Manage  new employee onboarding activities.  
• Collaborate – Partner with the Executive Director, home leadership, union  partners, regional teams and head office resources to support daily home  operations and contribute to a collaborative, solution-focused environment.  
• Maintain – Oversee employee files, HR documentation, learning completion,  business processes, and office workflows, ensuring accuracy, confidentiality,  and compliance with provincial legislation, company policies, collective  bargaining agreements and regulatory standards.  
• Continuous Improvement – Enhance efficiency and performance by  streamlining back-office processes, applying data insights, and supporting  ongoing home initiatives, projects and local implementation of corporate  projects.  
• Values Alignment – Promote Extendicare’s Mission, Vision, and Values by  demonstrating integrity, respect, and a commitment to residents’ rights.  
• Flexibility – Assume additional responsibilities or tasks that are unique to a  specific home or are temporary in nature.  Required Education, Credentials and

Experience:

• Post-secondary education in Business Administration, Accounting, or Human  Resources.  
• Proficiency in Microsoft…