Team Leader, Operations

Why work here?

At the CNSC, we work hard to create an environment where employees feel supported and heard by management and their peers alike. We also provide benefits such as.

• Bilingual bonus up to $1,200 per year, if eligible
• Minimum 15 days of annual leave per year
• Competitive salary and benefit package
• Growth and the possibility for internal career opportunities
• Strong support for employee wellness and mental health
• Subject to eligibility, appointees to REG6 or REG7 levels may be eligible to receive an annual lump sum payment of up to five thousand dollars.

For more information about the CNSC, visit

Reporting to the Commission Registrar (CR), the Team Leader, Commission Operations is responsible for managing and continuously improving Commission operations, including Commission proceedings and tribunal activities. The role provides expert advice on Commission operations and oversees a unit while contributing to cross‑functional initiatives and projects.

• Manage and ensure the effective and continuous improvement of Commission operations, including hearings, meetings, and tribunal processes.
• Oversee the development, revision, and implementation of Commission operation policies, procedures, guidelines, templates, and tools.
• Provide expert advice and guidance to CNSC management and staff on Commission operations, policies, and procedures, resolving complex and sensitive issues.
• Establish and maintain effective internal and external working relationships to support Commission operations.
• Oversee development of the annual Commission agenda and contribute to the five‑year planning outlook.
• Provide strategic advice and support to the Commission Registrar and Deputy Registrar, including identifying risks, operational issues, and proposed solutions.
• Manage service contracts related to Commission operations and report on performance and issues as required.
• Contribute to CNSC corporate reporting, including planning and performance documents.
• Attend and oversee major Commission hearings or meetings as required.

• Lead Registry relationships with Indigenous Nations and communities to coordinate participation in Commission proceedings and support appropriate cultural protocols.
• In collaboration with Legal Services, Strategic Planning Directorate, Indigenous Consultation and Engagement Division (ICED), Reconciliation Policy and Public Programs Division (R3PD), and impacted Indigenous Nations, develop processes and tools to support the incorporation of Indigenous culture, knowledge, practices, customs, and laws into Commission proceedings.
• Provide guidance to Registry staff on communications and engagement with Indigenous Nations, including templates, correspondence, ceremonial planning, and responses to concerns.
• Ensure Commission proceedings are conducted in a manner that advances the CNSC's commitments with respect to reconciliation, and in keeping with its obligation to uphold the honor of the Crown.

• Provide leadership, guidance, and supervision to staff, including work planning, performance management, learning and development, and leave management, with direction from the CR.
• Set objectives, priorities, and ensure delivery of work requirements.
• Participate in and lead multidisciplinary, cross‑functional project teams related to Commission operations.
• Contribute to budget discussions and resource planning.
• Represent the unit on internal working groups and committees.

Post secondary education from a recognized institution in business administration, social sciences, public administration, law, communications, or an acceptable combination of education, experience, and job knowledge relevant to the position.

Bilingual imperative with a proficiency at CBC level.

• Providing expert advice and guidance on policies, procedures, and complex operational issues.
• Working with Indigenous Nations and communities, with strong cultural awareness, sensitivity, and relationship building skills.
• Supervising staff and applying sound people management practices.

• Commi…