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Senior Account Manager

Job in Hants County (Shubenacadie), Nova Scotia, B0N, Canada
Listing for: Otis College of Art and Design
Full Time position
Listed on 2026-06-03
Job specializations:
  • Sales
    Sales Representative, Business Development, Sales Manager, Sales Development Rep/SDR
  • Business
    Business Development
Job Description & How to Apply Below
Location: Hants County (Shubenacadie)

Date Posted:  

Country:  Canada

Location:

LOC
13037 51 Raddall Ave Suite 7,Dartmouth,Nova Scotia,B3B 1T6,Canada

Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth and customer satisfaction for all customers within the assigned geography.

Essential Responsibilities

Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.

Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.

Manage and nurture account relationships to drive renewals and repair opportunity.

Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.

Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor.

Partner with branch business development sales team to identify business development opportunities.

Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.

Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.

Manage opportunities in the CRM pipeline and provide accurate forecasting.

Education / Certifications

Bachelor’s degree required.

Basic Qualifications

Ability to work in a highly team-oriented and dynamic environment.

Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.

Customer‑centric with a strong desire to achieve customer satisfaction.

Self‑motivated and able to manage many simultaneous projects and responsibilities.

Comfortable in a technical environment utilizing Microsoft‑based computer software.

Strong leadership skills, goal‑oriented, and self‑motivated with strong time management and organizational skills.

Preferred Qualifications

Outside sales experience preferred.

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Position Requirements
10+ Years work experience
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