Business Manager - Stratford Hyundai

Location: Stratford South

Driven Automotive Business Manager – Finance & Insurance
We’re looking for a results‑driven and customer‑focused Automotive Business Manager to join our dynamic team. In this high‑impact role, you’ll lead the Finance & Insurance (F&I) process, helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care.

Location:

Lorne Ave E, Stratford, Ontario (Stratford Hyundai).

Hours:

Monday to Thursday availability am to pm and Friday and Saturday availability am to pm.

Role and Responsibilities

Offer vehicle financing and insurance to customers and provide a thorough explanation of aftermarket products and extended warranties.

Explain manufacturer and dealership service procedures and policies.

Process cash, financing, and leasing deals accurately and secure approvals through financial sources sanctioned by management.

Track and report business office performance metrics.

Exceed customer expectations with regards to customer service and follow‑up.

Train and support sales employees on the accuracy of their PBS and other paperwork requirements.

Foster a professional work environment for the sales employees by attending and contributing to daily and weekly departmental meetings.

Promote effective communication among dealership personnel.

Ensure personnel comply with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and bank requirements.

Effectively resolve outstanding customer complaints.

Promote honesty and integrity within the dealership culture.

Other duties as assigned.

Qualifications and Skills

Valid G driver’s license and acceptable driving record.

OMVIC license is an asset.

Working knowledge of automotive sales and financing aspects.

Self‑motivated, energetic, and able to thrive in a fast‑paced work environment.

Strong communication skills.

Friendly attitude and positive team participation skills.

Above‑average computer skills and technically savvy.

Benefits

State‑of‑the‑art facilities, including a call centre and a centralized service hub.

High‑energy work environment with exciting initiatives and rewarding perks.

Personalized coaching, mentoring, and training focused on individual growth and team success.

Career path planning and advancement opportunities.

Health & wellness benefit enrollment opportunities.

Employee referral bonus opportunities.

Exclusive employee pricing on automotive parts and service, plus a discount at the Blackshop.

Perkotolis enrollment.

On‑site parking.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier‑free workplace. Should you require this accommodation, please contact HR.

If you have a growth mindset, we’d love to see your resume and have a conversation. Opportunities at the Group of Companies are endless!

This posting reflects a current and active opening.

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