HVAC​/Hydronic Technical Sales Representative

Location: Victoria

HVAC/Hydronic Technical Sales Representative
Full-time

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

Great mentors and on-the-job training

Growth potential with competitive salary, benefits, and profit sharing

A career with a solid, stable company with strong core values

Participation in our pension plan with employer contributions

Work-life balance and flex time

As an HVAC/Hydronic Technical Sales Representative, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market. Your goal is to provide the highest level of customer service by providing advice, technical product information, recommendations, and installation support. In addition, you will work to identify customer needs as well as promote and sell existing and new HVAC products to meet Profit Centre sales objectives.

Additional Duties:

Demonstrate comprehensive knowledge of HVAC products and their applications

Support customer inquiries with technical guidance on HVAC products and installations

Troubleshoot and help create solutions for customers when problems arise

Build and sustain effective working relationships with vendors

Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets

Examine market opportunities and identify new potential customers

Provide recommendations on new products, services, and market trends to customers and Profit Centre Team

Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Perform other tasks as requested by the Profit Centre Manager

Qualifications

Grade 12 diploma or equivalent;
College and/or University degree an asset

Outstanding customer service, communication, and problem-solving skills

Excellent relationship building skills with customers, vendors, and teammates

Ability to learn and operate the applicable software system used to process orders

Experience working in a fast-paced environment with a strong attention to detail

Possess a strong work ethic and a high standard of integrity

Ability to work well independently and in a team setting

Excellent time management and organizational skills with the ability to meet tight deadlines

Possess a valid Driver’s License

Preferred Skills

Previous experience with or knowledge of hydronics or HVAC products sold at the Profit Centre

Ability to use the Internet as a resource to problem solve and find alternative solutions for customers

Salary Range: $50,000 - $60,000 (Plus Profit Sharing)

EMCO is…