Call Center Sales Representative

Location: North Sydney South Central

Location:

Sydney, NS

Position
Call Center Sales Representative

Key Responsibilities

Make outbound calls to potential and existing customers

Promote and sell products or services tailored to customer needs

Handle objections and close sales effectively

Meet or exceed sales quotas and performance metrics

Maintain accurate records of sales activities and customer interactions

Follow up on leads and respond to customer inquiries

Stay informed about product updates, promotions, and offerings

Qualifications

Must be 18 years or older

High school diploma or GED required

Fluent in English and Spanish (spoken and written)

Strong sales and persuasion skills

Excellent communication and negotiation abilities

Ability to work in a fast‑paced, target‑driven environment

Previous sales or telemarketing experience is a plus

Location Requirements

Must be authorized to work in the country where the job is based

Background & Drug Screening

Must be willing to submit a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Benefits

Paid Time Off – Earn PTO and paid holidays to take the time you need.

Health Benefits – Full‑time employees are eligible for supplemental health coverage through Blue Cross.

Life Insurance – Access life insurance options to safeguard your loved ones.

Supplemental Insurance – Accident and critical illness insurance.

Career Growth – Focus on internal promotions to provide significant advancement opportunities.

Paid Training – Learn new skills while earning a paycheck.

Fun, Engaging Work Environment – Enjoy a team‑oriented culture that fosters collaboration and engagement.

Casual Dress Code – Be comfortable while you work.

Physical Demands
The employee will be largely sedentary and will sit or stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move around the office, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and exert force up to forty (40) pounds.

Equal Opportunity Employer
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any protected characteristics.

ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

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