Service Ambassador

Location: Timiskaming North (Iroquois Falls A)

The  Service Ambassador  is responsible for accompanying suppliers into Hydro One secure locations as well as scheduling vendor visits and completing vendor job plans ensuring all health and safety requirements are followed while on site. Service Ambassadors are also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES  Client Support   Provides escort services within the secured areas of the operation as required.
Ensures all visiting personnel "Sign In/Sign Out" in accordance with approved processes & procedures.
Ensures proper health and safety practices are strictly observed.
Responsible for completing vendor job plans.
Interacts professionally and maintains working relationships with vendors and the client while representing the BGIS brand.
Keeps supervisor apprised of unique situations and problems encountered.
Site Inspection and Facility Maintenance   Responsibility for site inspection including MOE testing, FLS inspections/repairs, site/security repairs and notifications.

May have responsibility for work protections in high voltage environments.
Performspreventativeandcorrectivemaintenanceactivities on facility infrastructure (both on demand and scheduled).
Complieswithallinternalandexternalrequirementsincludingbutnotlimitedtoenvironmental,healthandsafety,fire protection.
Performs regular facility, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facilities are maintained.
Provides observations about facility, conditions and deficiencies and provides recommendations for enhancement andrepair.
Records resolution data within service maintenance management database. Ensures work completed meets quality and contract response requirements.
Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiatesdocumentstoauthorizeorobtainformalapprovalofworkrequired.
Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
Participates in and assists with facility-related projects.
Maintainsallassignedtoolsandarrangesforrepairandreplacementwhererequired.
Other   Mustbeableandwillingtoworkshifts,beavailableforon-call/standbyandemergencycalloutsastheyarise.
Must be willing to wear personal protective equipment.
Must be able to able to lift up to 50lbs.
Must be able and willing to drive to and perform work ding of building blueprints and electrical drawings to validate updates.
KNOWLEDGE & SKILLS   1-3yearsoffacilityoperationsandmaintenanceworkexperience
Knowledge of the Hydro One's work environment is essential
Experience in the installation, maintenance, and repair of Hydro One electrical equipment and associated control systems would be considered an asset
Strongabilitytoadhereandtoproperlyexecuteprocessesandpracticesrelatingtofacilityoperationsandmaintenance
Currentknowledgeoffire,life,safetyandbuildingcodesandstandardsandabilitytoresearchandapplyrelatedcodesandstandards would be an asset.
Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner. Able to identify potential hazards and assist in maintaining a safe work environment.
Knowledge of safety and security standards.
Ability to act quickly and calmly during an emergency.
Ability to perform job duties timely, accurately and safely in a cost-effective manner.
Ability to adhere to Hydro One requirements and policies.
Ability to communicate clearly and effectively, both verbally and in writing in English.
Ability to work harmoniously with others including, but not limited to, fellow co-workers, vendors, corporate staff, and other regulatory personnel.
Knowledge/training of both mechanical and electrical trades required.
Must satisfy enhanced security clearance requirements.
Licenses, Certifications and/or Professional Accreditation   Valid driver's license and clean driving record
Considered an asset:
OSHA - Competent Person certification
Lock out/ Tag out procedures
Trades training (mechanical / electrical)
Building operator certification

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the…