General Manager

When you join Victra

Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store.

You will develop your Assistant General Manager and help them learn what it means to lead  you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you.

Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration

• Build, develop, and mentor your sales team.
• Work with teams to teach, coach, and follow our sales process with Every Guest, Every Time.
• Attract and retain top caliber employees.
• Serve as a brand advocate for Victra.
• Provide ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
• Engage in sales strategy development to ensure our products and services are effectively showcased throughout the store.
• Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time.
• Develop and implement sales tools and initiatives.
• Maintain the performance of your store by running retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports.
• Think of innovative ways to drive traffic in stores and capitalize on existing customer base.
• Own store success and take ownership for store employees’ work‑related needs, store leadership, staffing and scheduling, labor controls, marketing, loss prevention and all other store functions.
• Own all guest escalations and provide a timely resolution.
• Communicate company objectives and priorities to team members and follow up in a timely manner.
• Stay up to date with new sales promotions and ensure they are presented to guests as complete solutions to meet their current and future needs.

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

Pay will include a base rate of $21.05/hour with uncapped earning potential through commission.

You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people, and are attuned to the needs of others to ensure they can perform at their best.

You know you’ve succeeded when your team is delivering.

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role.
• Management experience in a commissions‑based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high‑performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

• Ability to lift ten pounds.
• Ability to stand for long periods of time.

All General Managers are required to attend and successfully…