Coordinator, Student Services, Fremont

Title: Coordinator, Student Services, Fremont

Position Type: Professional Tech Full time

College: Pueblo Community College

Division: Student Affairs

Department: PCC Student Success

Campus: Fremont Campus

Location: Canon City

Salary Range:The annual salary for this position is $60,500 and may be up to 5% higher depending on relevant experience, education, and certifications when compared to others doing substantially similar work.

The Coordinator of Student Success supports key areas including recruitment, enrollment, cashiering, advising, financial aid, student life, and career planning. This position is responsible for recruiting, training, scheduling, and supervising Go!

Zone work-study students.

• Coordinates front-line student services across recruitment, enrollment, advising, cashiering, financial aid navigation, student life, and career planning to ensure seamless handoffs and timely support.
• Manages day-to-day Go! Zone operations, to include traffic flow, triage, appointment management, knowledge base upkeep, and service-quality standards.
• Recruits, hires, onboards, trains, schedules, and supervises Go! Zone work-study students
• Provides ongoing coaching, performance feedback, and shift coverage plans to work-study students.
• Conducts proactive student outreach and case management including referrals to academic departments, tutoring, counseling, accessibility services, and community resources.
• Supports enrollment processes, including but not limited to application follow-up, document collection, orientation, registration, and recruitment.
• Assists with academic advising support tasks such as degree planning logistics, appointment preparation, success planning, early alert follow-up, and student communications.
• Guides students through financial aid processes, including renewals, verification, document intake, scholarships, and deadlines.
• Escalates complex cases appropriately.
• Plans and supports student life and career readiness programming in collaboration with campus partners.
• Tracks engagement, service utilization, and student outcomes.
• Implements and reinforces student safety and risk protocols.
• Champions equitable access and inclusive practices by identifying barriers to participation and recommending policy/process improvements to advance student well-being and success.
• Ensures compliance with institutional policies and regulations such as FERPA, Title IX, records retention, and referral awareness.
• Collaborates with the Fremont Campus Leadership Team to align campus operations with institutional priorities.
• Assesses work processes and recommends or implements improvements.

• Works independently with little supervision or as part of a team.
• Communicates effectively with students, colleagues, and others.
• Interacts professionally and respectfully with students, colleagues, and others.
• Assesses individual and department work processes and recommends improvements.
• Complies with State Fiscal Rules, State Board policies, System and College protocols, and departmental procedures.
• Obtains and maintains proficiency with required systems and equipment.
• Maintains confidentiality of student and employee information as required.
• Completes all required compliance training within the established timeline.
• Serves on committees and other groups as assigned.

• Knowledge of laws, accreditation standards, and best practices pertaining to student support services, student admissions, FAFSA, and disability accommodations.
• Proficiency with Microsoft Office; working knowledge of Ellucian Banner and EAB Navigate.
• Able to lift 15 pounds.
• Able to read and communicate in English.
• Mobility around campus.

• Bachelor’s degree from a regionally accredited institution.

• Three or more years of experience in student advising, student counseling, financial aid, and/or admissions.
• At least one year of experience in higher education.

• Colorado Community College System offices in Denver
• Pueblo or Mancos, CO locations
• Conferences within or outside of Colorado
• Various locations within the college’s service area

• State business hours are Monday-Friday, 8:00am – 5:00pm
• Infrequent weekend and/or evening hours required

Review of applications begins immediately and closes at 5pm (Mountain) on September 11,2026.

PERA retirees are not eligible to fill this position except on an interim basis and only in accordance with PERA work provisions.