Operations Engineer or Sr Operations Engineer
Listed on 2026-07-10
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Engineering
Systems Engineer, Electrical Engineering
Operations Engineer or Sr Operations Engineer
Position Title:
Operations Engineer or Senior Operations Engineer* (P2 or P3)
* level will be determined commensurate with experience.
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
Provide technical support for the Field Operations, Maintenance Operations and Network Operations (NOC) teams in all aspects of monitoring, maintaining, and supporting remote critical infrastructure assets including FAA obstruction lighting, emergency power systems, DC power plants, industrial I/O-based control systems, environmental monitoring systems, and physical security systems. Provide technical expertise to resolve field operations issues across a broad range of electrical, control, monitoring, and communications equipment.
Work with vendors to evaluate, validate, and certify new technologies and products for operational deployment.
WHAT YOU WILL DO
- Test and evaluate new products for use in field applications, including but not limited to, FAA obstruction lighting systems, backup power systems, remote monitoring devices, environmental sensors and industrial control devices.
- Provide engineering support for backup power systems, including generators, transfer switches, battery systems, and related monitoring equipment.
- Design, integrate, configure, and support industrial I/O-based monitoring and control systems used to manage critical infrastructure assets.
- Evaluate and support DC power plant systems, including rectifiers, battery strings, power distribution equipment.
- Evaluate solutions for physical security systems including access control, intrusion detection, and video surveillance.
- Support monitoring of environmental devices including HVAC controls, temperature monitoring, humidity sensing, fuel monitoring, leak detection, and other site condition monitoring technologies.
- Provide effective communication to customers and internal stakeholders regarding issues, resolution alternatives, root cause analysis, and corrective actions.
- Track and manage system performance to identify reliability improvements, operational efficiencies, and equipment lifecycle or obsolescence concerns.
- Facilitate training for internal personnel on equipment operation, maintenance and repair procedures, troubleshooting techniques, and new product deployments.
- Produce and maintain technical documentation, standards, operating procedures, and engineering instructions.
- Evaluate emerging technologies and develop implementation standards to improve network reliability, operational visibility, and asset management capabilities.
- Collaborate with vendors, engineering teams, and field operations personnel to resolve complex technical issues and improve system performance.
WHAT YOU WILL NEED TO SUCCEED Education Qualifications
- Bachelor's degree in Electrical Engineering, Computer Science, Engineering Technology, or equivalent experience and/or technical training in electronics, industrial controls, or related disciplines.
Experience Qualifications
- Three (3)+ years practical experience in critical infrastructure, industrial controls, network systems, electronics, utilities, telecommunications, or a related technical environment.
- Experience with industrial I/O systems, telemetry, PLC-based monitoring systems, DC power systems, backup power systems, environmental controls, or similar technologies.
- Experience troubleshooting electrical, control, communications, and monitoring systems preferred.
Expectations
- Technical knowledge of network systems, industrial automation, and data communication protocols.
- Experience working with remote telemetry, IoT and IoT monitoring, analytics, and control systems.
- Knowledge of backup power systems, DC power architecture, battery…
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