Child Welfare Services Case Manager ; CRRU

Stronger Families for a Stronger Georgia.

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self‑sufficiency, independence, and protect Georgia's vulnerable children and adults.

Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short‑term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

The Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS) is seeking candidates for the position of Child Welfare Services Case Manager 1 (CRRU). This position is located in Moultrie, Colquitt County, Georgia.

This position will serve DFCS Region 10 and can be housed in any of the counties in this region depending on space availability and selected candidate's county of residence. For counties in Region 10, please refer to the regional map here: (Use the "Apply for this Job" box below)..

This position has a designated special entry salary that is non‑negotiable.

Pay Grade: I

Under supervision, learns to provide investigative and comprehensive case management for a caseload involving child abuse or neglect.

• Coordinates and hosts Recruitment Activities according to expectations established in the regional recruitment plan – to include general, targeted, and child specific recruitment activities.
• Ensure recruitment activities align with MEPA-IEP expectations.
• Utilizes regional removal trends, demographics of children in care, and other relative data to develop recruitment activities and plans.
• Recruit prospective caregivers through direct and indirect marketing concepts.
• Facilitates IMPACT training at least once quarterly, ensuring training is timely and prepared; utilizes approved IMPACT training schedules.
• Tracks caregivers in the onboarding process to ensure timely approval.
• Ensure at least 90% of prospective caregivers are approved within four (4) months of reaching Applicant Status.
• Ensures that requests for ICPC assessments meet safety and quality standards, are submitted per policy time frames and requirements.
• Conduct required monthly and quarterly contacts per policy, and document contacts in FAD stage in Georgia SHINES.
• Effectively manages assigned caseload and enters narratives in SHINES within 72 hours of contact. Timely Completion of home re‑evaluations as outlined in policy.
• Conducts needs assessment, service provision, and advocacy for caregivers.
• Ensure all safety and quality standards of the home are met and maintained.

• Bachelor's degree from an accredited college or university.
• Must have reliable transportation, proof of auto insurance, a valid state‑issued driver's license, and an acceptable driving history record.

• Applicants must pass the standard agency testing protocol for the position in which they are hired in order to maintain the position.
• Although agency employees are authorized to telework temporarily, employees are subject to be called into the office as needed.

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Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov. The candidate selected for this position may be subject to pre‑employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.