Alfa Insurance Customer Service Representative

Benefits:

• Bonus based on performance
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Location: Canton, GA
Job Type: Full-Time

Join a fast-growing local insurance agency where your work makes a real impact. As a Customer Service Representative, you’ll be part of a supportive team helping clients protect what matters most — while building a stable, rewarding career for yourself.

• Competitive base salary plus commission and performance bonuses
• Earn between $40,000 – $60,000 annually
  , depending on performance
• Paid time off, including vacation and sick days
• Clear growth path with opportunities for advancement
• Comprehensive onboarding and continuous training

• Career-focused training designed to help you succeed and grow
• Work with a close-knit, goal-driven team that values your contribution
• Make a positive difference in your community every day
• Learn all aspects of small business operations and customer relationship management

• Delivering exceptional service across phone, email, and in-person interactions
• Building long-term client relationships and earning repeat business
• Assisting clients with policy reviews, changes, billing, and claims support
• Quoting and binding personal lines policies including auto, home, renters, and life
• Educating customers on their coverage options to ensure proper protection
• Supporting the agent and sales team in day-to-day operations

• High school diploma or equivalent required
• Property & Casualty license preferred (we will help you get licensed if needed)
• Prior experience in insurance, sales, or customer service is a plus
• Excellent communication, problem-solving, and interpersonal skills
• Ability to manage multiple tasks with attention to detail
• Positive, team-first attitude with a desire to grow professionally

• Monday through Friday, standard business hours

• You enjoy helping people and take pride in your work
• You’re looking for a stable, long-term career with advancement potential
• You want to be part of a team that’s building something meaningful

Apply today and start your journey with a company that invests in your success. We look forward to helping you grow into the next phase of your career.