Patient Relations Representative
Job in
Canton, Cherokee County, Georgia, 30115, USA
Listed on 2026-09-21
Listing for:
Northside Hospital
Full Time
position Listed on 2026-09-21
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Processes complaints and concerns brought forward by patients, families and visitors;
Initial representative during grievance process and identifies resolution options;
Intervenes in staff/patient/family conflict; refers to meet customer’s needs;
Recommends process improvements to increase patient satisfaction;
Maintains direct contact with patients to provide emotional support and hospital grievances
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