Tax Services Associate

Job Description

The Tax Service Associate I is responsible for providing assistance to customers in person and/or over the phone regarding tax/tag issues. Duties include reviewing various documents and making necessary changes, collecting payments from customers and keeping daily records of receivables, maintaining various records and files related to the tax/tag department, preparing correspondence and reports for the department or external customers, maintaining inventory of supplies, and performing other duties of a similar nature or level as assigned.

Grade: B21(1). Effective 4/11/2023, this position is eligible for the Employee Referral Program.

• High School Diploma or G.E.D.
• Two years of customer service or related experience sufficient to successfully perform the essential duties of the job.
• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

• Property Tax related experience
• Must be flexible with work schedule and hours.
• Work assignments may be at any DMV location and reassignments can be made at any time.

• Due to the sensitive nature of this position, a background check is required to include motor vehicle & criminal histories.

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please refer to the following:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at  or email . Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at  or HREmploye This email is only for accommodation requests; for questions related to job postings, use