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On-Site IT Support Technician - Fast-Response Helpdesk

Job in Canton, Cherokee County, Georgia, 30169, USA
Listing for: Softthink Solutions
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Softthink Solutions is seeking an On-Site Support Technician to assist City of Canton staff with IT issues. The role covers on-site and remote end-user support, handling tickets, troubleshooting workstations and network problems, and escalation when needed.

The position supports approximately 150 staff and ~250 workstations, with a standard schedule of Mon–Fri, 8 AM–5 PM ET, and on-site requirements at City Hall when necessary.

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