Veterinary Receptionist - Overnights & Weekends ; Part-Time

Veterinary Receptionist - Overnights & Weekends required (Part-Time)

Department: Receptionists

Employment Type: Part Time

Location: Sandy Springs, Georgia

Join a Fast-Paced Emergency Veterinary Hospital in Sandy Springs, GA

Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is a dedicated emergency and critical care veterinary hospital serving the greater Atlanta area. We provide compassionate, high-quality after-hours emergency care when pets and families need us most.

We are currently hiring a Part-Time Veterinary Receptionist / Client Service Representative (CSR) with availability for overnight and weekend shifts
. This is an ideal opportunity for experienced veterinary or healthcare client service professionals who thrive in fast-paced ER medicine and bring empathy, composure, and professionalism to high-stress situations.

AEC Sandy Springs operates on a unique emergency schedule:

• Full 24/7 continuous operation:
  Thursday at 6:00 PM through Tuesday at 8:00 AM
• After-hours emergency service only:
  Tuesday 6:00 PM – Wednesday 8:00 AM;
  Wednesday 6:00 PM – Thursday 8:00 AM
• The hospital closes Tuesday morning at 8:00 AM and reopens Tuesday evening for overnight emergency service. Full continuous operations resume Thursday at 6:00 PM.

This position requires reliable availability for overnights, evenings, weekends, and holidays, as these are our highest-volume and most critical care periods
.

If you are not comfortable working overnight or weekend shifts, this role will not be the right fit. Emergency medicine depends on team members who are fully committed to after-hours care.

In an ER setting, a Veterinary Receptionist is far more than administrative support. You are:

• The first voice families hear during a crisis
• The calm presence when emotions are high
• The bridge between medical urgency and compassionate communication

Success in this role requires emotional intelligence, composure, efficiency, and genuine empathy.

• Greet and assess incoming emergency patients
• Identify urgent (“stat”) cases and communicate immediately with medical staff
• Maintain calm and control during high-stress arrivals

• Support pet owners through medical emergencies and difficult decisions
• Provide clear explanations regarding processes, estimates, and hospital flow
• Assist during sensitive end-of-life situations with discretion and respect

• Manage multi-line phone systems and high call volumes
• Accurately document medical records and client information
• Process payments and maintain financial accuracy
• Keep the reception area organized and professional

• Work closely with veterinarians and technicians in a fast-paced ER environment
• Support patient flow and communication between departments
• Contribute to a culture of respect, accountability, and teamwork

Required:

• High School Diploma or equivalent
• Reliable availability for overnight, evening, and weekend shifts
• Ability to lift 30–50 pounds
• Strong dependability and punctuality

Highly Preferred:

• Experience as a Veterinary Receptionist or Veterinary CSR
• Experience in emergency veterinary medicine or human healthcare
• Background in high-volume medical or hospital environments

Core Traits for Success:

• Calm under pressure
• Exceptional communication skills
• Deep empathy and emotional maturity
• Strong multitasking ability
• High attention to detail
• Professional demeanor in emotionally intense situations

Emergency medicine is not routine. It is unpredictable, fast-moving, and deeply meaningful. We are seeking individuals who respect that responsibility.

Even in a part-time capacity, you will gain:

• Flexible scheduling that supports work-life balance
• Hands-on experience in emergency and critical care medicine
• Exposure to complex cases that accelerate professional growth
• Ongoing training and development opportunities
• Career advancement pathways within the Innovetive Petcare network
• Employee pet care discounts
• A mission-driven, supportive team culture

This role offers more than hours — it offers impact, growth, and the opportunity to be part of life‑saving care.

If you are seeking a part-time overnight or weekend veterinary receptionist job in Sandy Springs or the Atlanta area
, and you bring compassion, professionalism, and resilience to critical moments, we want to hear from you.

👉 Apply today to join the Animal Emergency Center of Sandy Springs and support pets and families when they need it most.