Retail Sales Assoicate
Listed on 2026-02-12
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service -
Sales
Retail Sales
Full‑Time Retail Sales Associate
$14.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.92 per hour ON TOP OF YOUR HOURLY RATE.
Perks and Benefits- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
- Our Earned Wage Access
* program is available to all employees on the second (2nd) day of employment. Employees can withdraw (up to) 50% of the wages earned up to seven (7×) times per payroll cycle. - The ability to earn unlimited commission above your hourly base rate.
- VACATION:
Employees are granted one week of paid vacation after 6 months of full‑time service. Eligible employees receive an additional week (40 hrs) after 1 year, and two weeks (80 hrs) on each anniversary thereafter (adjusted for state/local requirements), up to 120 hrs after five years. - SICK/PERSONAL:
Employees receive 8 hrs after 6 months and 16 hrs each anniversary thereafter (years 2‑5), adjusted for state/local requirements, up to 24 hrs after five years. - Employee discounts are available to all employees on the first day of active employment.
- Tuition Reimbursement with First Cash Education (up to $2,000 per year) available to full‑time employees meeting program requirements.
- Access to over 10,000 discounts from 1,000+ companies via First Cash Perks!
- Auto‑enrollment in the First Cash 401(k) program after six months of employment.
- Access to the First Cash Pet Insurance program.
We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.
The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. The actual pay depends on location, qualifications, and experience.
Responsibilities- Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
- Performs non‑management open/close procedures.
- Maintains a clean, stocked, and well‑displayed sales floor.
- Processes sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Handles cash and negotiable items per established policies and regulations.
- Responds to incoming calls to company standards.
- Effectively communicates to customers the legal aspects of pawn and buy transactions.
- Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
- Partners with all employees to create a positive and memorable customer experience.
- Successfully completes assigned training.
- Other related duties as assigned.
- Must be willing and able to lift/carry up to 50 lbs.
- Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
- Ability to work with firearms and become firearms certified.
- May be asked to assist a customer in the parking lot or retrieve products in exterior storage.
- Minimum age 18 years.
- High School Diploma, GED, or equivalent experience.
- Strong desire to serve customers, work with people, and be team‑oriented.
- Ability to multi‑task in a fast‑paced environment.
- Proficient in basic math calculations.
- Cash handling experience preferred.
- Ability to work in multiple locations, as business needs dictate.
- Must have a flexible retail schedule, including weekends and holidays.
- Computer literate and able to operate POS systems and common…
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