Business Development Executive

Business Development Executive (Base salary + uncapped commission)
Job Summary

The Business Development Executive is responsible for identifying, pursuing, and securing new business opportunities while strengthening existing relationships to drive revenue growth. This role focuses on strategic outreach, client engagement, and solution-based selling to expand the customer base and achieve organizational growth goals. It also involves managing customer relationships, addressing challenges, negotiating competitive rates, and ensuring alignment with company standards to optimize sales performance and customer satisfaction.

• Plan, execute, and manage communication efforts, including follow-up activities, to engage both new and existing customers through meetings, conferences, and other interactions.
• Evaluate business strategies and close sales deals with both new and existing customers to drive revenue growth.
• Analyze potential customers’ needs and devise strategies to identify, nurture, and capitalize on new business opportunities.
• Develop, oversee, and coordinate marketing initiatives and activities to promote services, driving the acquisition of new business partnerships.
• Monitor freight and equipment supply and demand on a seasonal and regional basis to effectively negotiate competitive rates with customers.
• Establish sales goals, quotas, and customer assignments to optimize sales performance and target achievement.
• Track customer performance metrics and review contracts to ensure compliance and alignment with company standards.
• Proactively identify potential challenges for new customers and implement appropriate solutions to mitigate risks.
• Address and resolve customer complaints related to sales or support teams, ensuring satisfaction and retention.
• Collaborate with account leads and other operations teams to ensure high levels of customer satisfaction and profitability.
• Work closely with management to address and resolve complex issues related to evolving business needs.
• Represent the organization at trade association events to enhance brand visibility and promote business development.
• Provide regular feedback to the management team regarding process improvements and performance enhancements.

• 3PL/Warehousing experience strongly preferred, as inside sales representative.
• Experience in vendor management, RFP processes, and project management is a plus.
• Experience:
  
  1+ years of experience selling third party logistics, warehousing and/or transportation solutions, with proven results, or, one or more years of relevant supply chain experience engaging in growth related activities with direct customer interactions.

• Self-Motivated – ability to take initiative, pursue goals with determination without the need for external supervision.
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.
• Ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks effectively to meet deadlines.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Strong written and verbal communication skills.
• Conditions:
  
  While performing the duties of this job, the employee is regularly required to sit for extended periods of time, talk, hear, use hands and fingers to operate computer and telephone.
• Hours:
  
  Must be available to work flexible hours.

• Days:
  
  Monday through Friday
• Hours:
  
  7:00 AM to 4:00 PM

• Remote

All job offers are contingent upon completing and passing a background check and drug screen. Coastal Logistics Group is an equal opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.