Teller​/Client Services Associate; part-time

Join TBK Bank!

At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions‑minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and do good at the same time, working together to strive for excellence while delivering with humility. We thrive on providing exceptional customer service and look for friendly professionals dedicated to helping customers achieve their financial goals.

A financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services.

Are you a customer‑focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you will be at the forefront of our commitment to exceptional customer service, providing prompt and accurate financial transactions and contributing to the development and retention of customer relationships. You will profile new and existing customers, offer insightful advice on bank products and services, and ensure each interaction exceeds expectations, fostering customer loyalty and identifying cross‑selling opportunities.

The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with bank policies and procedures and for contributing to the development and retention of customer relationships through exceptional service and cross‑sell opportunities.

At Triumph Financial, we are a values‑driven company focused on creating value by helping our team members thrive, our customers succeed, and our communities prosper. We act fairly, handle conflict with grace, and speak the truth with humility, shaping a culture of consistent daily action.

• Profile new and existing customers, suggesting tailored products and services.
• Provide exceptional customer service, exceeding expectations.
• Open new accounts, ensuring accuracy and timely documentation.
• Assist with stop payments, debit card orders, and other routine requests.
• Take initiative to resolve customer issues and provide prompt feedback.
• Help maintain customer goodwill and contribute to branch goals.
• Professionally refer customers to various bank departments.
• Safeguard customer information, adhere to regulations, and maintain security.
• Process transactions while maintaining accurate records.
• Contribute to local community and bank‑sponsored events.

High school diploma or GED, at least 18 years old, with preferred 6–12 months of bank teller experience. Additional desired qualities include customer service, sales, or cross‑selling experience.

Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!

Triumph Financial, Inc. and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or covered veteran status in accordance with applicable federal, state, and local laws.

Hourly: $16.54 – $22.67

Medical, Dental, Vision, Paid Time Off, 401(k), and much more.