Pharmacy Clerk

Additional Considerations (if any):

-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Pharmacy Clerk Department:
PharmacyFLSA:
Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important Our Pharmacy Clerks play a meaningful role in the health and wellbeing of our customers by supporting the day-to-day operations of the pharmacy with care and professionalism. In this role, you'll assist customers, stock and order supplies, handle cash transactions, and help keep the pharmacy running smoothly and looking its best.

If you are detail-oriented, trustworthy, and passionate about helping people, we'd love to have you on our team.

What You'll DoNo two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking refill orders

Gather patient information required to prepare prescriptions

Stock received product and supplies and mark stickers accordingly, and keep pharmacy supplies well stocked

Review prescriptions that have not been picked up as requested by the department manager

Order product and supplies at the department manager's request and review invoices on product received

Log invoices as necessary and complete cash transactions accurately

Prepare paperwork and compile medicine for delivery orders and mail-outs at the request of the department manager

Coordinate nursing home medicines as necessary

Administer vaccines as allowed by law, with required certification where applicable

Clean the pharmacy, empty garbage, and remove trash in a timely manner to ensure a clean and inviting appearance

Maintain the confidentiality of customers' private medical information at all times

Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Assist in other areas of the store as needed and take on special projects as assigned

Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills To be successful, you'll need to be able to:

Follow written, verbal, or diagrammatic instructions with attention to detail

Add, subtract, multiply, and divide whole numbers accurately

File, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions

Guide customers and provide clear, helpful direction in a professional and compassionate manner

Maintain a high level of discretion and integrity when handling confidential patient information

Reporting Relationships Accountable and

Reports to:

Store Director;
Store Manager;
Assistant Managers of Health Wellness Home, Store Operations, and Perishables;
Pharmacy Department Manager;
Pharmacists

Education and Experience High school diploma or equivalent experience required

Over six months up to one year of similar or related experience preferred

Vaccination certification required if administering vaccines, as required by law

Physical Requirements Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions

Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations

Exposure to blood borne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration

Ability to perform repetitive standing,…